Skip to content

Strawberry AI brings conversational planning to every visitor journey.

Integration

Messaging & Notifications

Reach visitors and staff on the channels they already use, from the operational record.

Scope an integrationAll integrations
Overview

Why this connection exists.

Operational messages are not marketing. A session reminder, a closure notice and an escalation alert each have a different urgency, audience and acceptable failure mode.

Zipr triggers messages from operational events so the content is always consistent with the record that caused it.

A QR code displayed on a phone being scanned
Responsibilities

Who brings what.

CapabilityZipr providesYou provide
TriggersEvent-triggered transactional messagingProvider accounts for each channel
TemplatesTemplates per message type and languageSender identities and approvals
DeliveryDelivery status against the originating recordTemplate content and translations
InboundInbound routing into the helpdesk queuesConsent and opt-out policy

Integrations are scoped, built and validated per deployment. Nothing is connected to a production system until it has been tested with your team.

Questions

Before you ask.

  • Email is standard; additional channels are scoped and enabled per deployment.

Scope the messaging & notifications connection.

Bring the system, the version and the constraint. We will tell you what is realistic.

Talk to us