Sell · Module
Visitor Experience
Pre-arrival guidance, on-site information and a journey visitors can follow.
Overview
What it is for.
Most of a visit happens before arrival and after departure: the instructions, the reminder, the change of plan, the question nobody answered.
This module owns those moments so your front line can spend its attention on the people already in front of them.
Capabilities
What the module does.
Maps, wayfinding and session reminders
Self-service amendments
Accessibility and assistance requests
How it works
Three moves, repeatedly.
- 1
Prepare the visit
Confirmations, instructions and reminders.
- 2
Support on site
Maps, wayfinding, session prompts and assistance.
- 3
Close the loop
Follow-up, feedback and self-service amendments.
Deployment
Provided and configured.
Scope is agreed per deployment. Nothing listed here is enabled until it has been configured and tested with your team.
Questions
Before you ask.
Channel integrations are configured per deployment; email is standard, others are scoped during onboarding.
See visitor experience against your operation.
We will model it with your rules, your channels and your busiest day.